Returns & Exchanges
At Autel Official Store, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to receive a Return Authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return form inside the box.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing